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Contact LemEmbroidery
We’re Here to Help With Your Embroidery Order
Have a question about a custom design, order status, product details, or sizing? Send us a message and our team will get back to you as soon as possible.
Customer Support
Let’s make your embroidered piece feel just right.
At LemEmbroidery, every order matters. Whether you are choosing a ready-made embroidered product or requesting a custom design, we are happy to guide you through the process.
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Email Support
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Custom Embroidery Requests
Send us your design idea, image, name, character, or inspiration. We will review it and help you understand what can be embroidered.
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Response Time
We usually reply within 24–48 business hours. During busy seasons, responses may take a little longer.
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Order Questions
For faster support, please include your order number and the email used at checkout.
Send A Message
How can we help?
Fill out the form below and tell us more about your question. The more detail you provide, the better we can assist you.
Before You Contact Us
Helpful information
Here are a few quick answers that may help before sending your message.
Can I request a custom design?
Yes. You can send us your idea, image, text, name, or inspiration. We will review the request and let you know what is possible.
What should I include for order support?
Please include your order number, email used at checkout, and a clear description of your question so we can assist you faster.
When will I receive a reply?
Our team usually replies within 24–48 business hours. We appreciate your patience and will respond as soon as possible.